Create, find, and manage Jira issues in a channel with the bot
Updated
by David Rabkin
What to know:
- The Jira Integration+ bot has to be installed in the team to use it in the team.
- The bot should only be added to public channels within a team.
Example use cases
- Quickly create an issue from a message in Teams.
- Send an issue directly in a conversation so everyone is talking about the same thing.
- Update issues with the new information.
Access the bot in a channel
To use the bot in a channel, tag the bot (@Jira Integration+) and send a command. For example @Jira Integration+ create.
When you tag the bot, you will see a list of commands. Here is what these commands do:
- Help
- This shows a list of all commands for the bot.
- Create
- Receive a button to quickly create a new Jira Issue directly in Teams.
- Search
- This allows you to search for Jira issues. You can click on any responses for more information about them, or to edit them. Search for any keywords. For example: @Jira integration+ server.
- JQL Search
- Similar to the Search command, this allows you to search using the JQL format.
- Comment
- You can add a comment to an issue using this command.
- Assign
- Allows you to assign a Jira issue to yourself.
- Edit
- Opens and allows the editing of a Jira issue directly inside Teams.
- Log
- Log time spent on an issue right inside of Teams.
- Watch / Unwatch
- Watch or no longer watch a specific Jira issue.
In a channel with the bot, you need to add the tag @Jira Integration+ before the command. In chat between you and the bot, you do not need to add the tag before the command.
